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help desk

Related topics: Computers
ˈhelp desk noun [countableC]
a department of a company that people call for help, especially with computer problems 用戶服務部〔公司部門，尤指提供計算機技術幫助的部門〕
Examples from the Corpus
help desk• A help desk provides immediate quotations and on the spot cover if required.• In any organisation the most active and critical area is the computer support help desk.• Upon contacting the help desk, your call will be logged and you will be asked to provide information concerning the problem.• CustomerQ integrates customer support, call tracking, help desk and product defect tracking in a single module that includes Informix.• By and large, Windows 95 fixes this problem, which is what your help desk is probably talking about.
From Longman Business Dictionary
help deskˈhelp desk noun [countableC]
a department of a company that people call for help, especially with computer problems
Upon contacting the help desk, your call will be logged and you will be asked to provide information concerning the problem.
ˈhelp desk noun
Syllable
Corpus

See also: help desk

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