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TOEFL IELTS BNC: 879 COCA: 1098

customer

Word family 
Related topics: Trade
cus·tom·er /ˈkʌstəmə $ -ər/ ●●● S1 W1 noun [countableC]  
1  BBTBUYsomeone who buys goods or services from a shop, company etc 顾客，客户
 We aim to offer good value and service to all our customers.
我们力求为所有的客户提供物有所值的商品和服务。
 We’ve had several letters from satisfied customers.
我们收到了几封顾客表示满意的来信。
customer service/care
 Many of the banks offer a poor level of customer service.
这些银行中有许多家服务质量很差。
 He’s one of our regular customers.
他是我们的一个老主顾。
best/biggest/largest customer (=the person or company who uses a shop or company the most) 最好/最大的客户
2. awkward/tricky/tough etc customer HELPsomeone who is difficult to deal with because they behave in a deliberately unhelpful way 难对付的家伙 → cool customer at cool1(3)
Examples from the Corpus
awkward/tricky/tough etc customer• He looks a tough customer to deal with.• A tough customer, a man to be reckoned with.• But the tough treatment was only for tough customers.• He's overcome some genuinely tough customers, but Gimenez was abject.• But he'd take on some one like Glenda Grower, who's a much tougher customer.• The next, you're making speeches to the wind. Tricky customers, ordinary people.
n COLLOCATIONS
ADJECTIVES/NOUN + customer
a regular customer
My business quickly built up a base of regular customers.
a good customer (=who buys a lot from you, or uses your service a lot)
Good products attract good customers.
a major/big/large customer (=who is important and buys a lot)
America is a big customer for Japanese goods.
a loyal customer (=who has been a customer for a long time)
Some of our loyal customers have been coming here since the store opened.
a satisfied customer (=who is pleased with your goods or service)
Satisfied customers will return again and again.
a potential/prospective customer (=who might become a customer in the future)
It’s very important to establish contact with potential customers.
a business customer (=customers that are businesses)
the bank’s major business customers
existing customers (=that you already have)
We want to improve our service for both new and existing customers.
verbs
deal with a customer (=do business with or talk to a customer)
He has a lot of experience in dealing with customers.
serve a customer
Every day the shop serves around 800 customers.
attract customers (=get more customers)
The Internet is a great way to attract new customers.
keep/retain customers
Keeping prices low helps to retain customers.
lose a customer
The company has lost some big customers in the last two years.
customer + NOUN
customer service/care (=serving and looking after customers)
Our aim is always to raise the level of customer service.
customer relations
Staff are given training in customer relations.
customer satisfaction (=how pleased customers are)
The firm carried out a survey of customer satisfaction.
customer demand (=the amount of something customers want to buy or use)
It’s important to respond quickly to changing customer demand.
customer complaints
My job is to handle customer complaints and enquiries.
 THESAURUS
customer someone who buys goods or services from a shop or company 顾客，客户
Customers were waiting for the shop to open.
顾客在等待商店开门。
The bank is one of our biggest customers.
这家银行是我们的最大客户之一。
client someone who pays for a service from a professional person or company 〔专业人士或公司的〕客户
He has a meeting with one of his clients.
他要会见一位客户。
The company buys and sells shares on behalf of their clients
这家公司代理客户买卖股票。
shopper someone who goes to the shops looking for things to buy 购物者
The streets were full of Christmas shoppers.
街上全是为圣诞节购物的人。
guest someone who pays to stay in a hotel 〔酒店的〕宾客,旅客
Guests must leave their rooms by 10 am.
客人必须在上午10点之前离房。
patron /ˈpeɪtrən/ formal a customer of a particular shop, restaurant, or hotel – usually written on signs 〔某个商店、餐馆或宾馆的〕顾客〔通常写在标志牌上〕
The notice said ‘Parking for Patrons Only’.
告示上写着“顾客专用车位”。
patient someone who is getting medical treatment from a doctor, or in a hospital 病人
He is a patient of Dr Williams.
他是威廉斯医生的病人。
consumer anyone who buys goods or uses services – used when considering these people as a group who have particular rights, needs, or behaviour 消费者
Consumers are demanding more environmentally-friendly products.
消费者需要更多环保的产品。
the rights of the consumer
消费者权利
nThe law is designed to protect consumers who buy goods on the Internet.
market the number of people who want to buy a product, or the type of people who want to buy it 市场〔指想要购买某一产品的人数或人群类型〕
The market for organic food is growing all the time.
有机食品的市场越来越大。
a magazine aimed at the youth market
针对年轻人市场的杂志
clientele /ˌkliːənˈtel $ ˌklaɪənˈtel, ˌkliː-/ formal the type of customers that a particular shop, restaurant etc gets 〔某种类型的〕顾客
The hotel has a very upmarket clientele.
这家酒店拥有非常高端的客户。
They have a wealthy international clientele.
他们拥有一批来自世界各地的有钱客户。
Examples from the Corpus
customer• But in the long run, observers see the potential for new products and concerns about customer service.• All are given clear-cut linkage to their internal customer.• British Airways was Boeing's largest customer for jet airplanes.• The barman was serving the last customer of the evening.• We don't get many customers on Mondays - Saturday is our busiest day.• Ford has launched a big sales campaign in an effort to bring in new customers.• The Defense Department is one of Lockheed's biggest regular customers.• It was a well-kept secret that the old system was biased in favor of residential customers.• Just when she had been on the brink of despair, one of her rich customers had given her a handsome order.• Second, customers decide their preferences with a large pinch of subjectivity.• After monitoring the performance of the engine on the rig, it is prepared for despatch to the customer.• Their typical customer earns more than $70,000.• But don't starve your customers in the process - there's no profit in that either.
customer service/care• His inclination is to shy away from grandiose strategies and concentrate on return on capital and customer service.• Issues such as product knowledge, lead generation and customer service are tackled.• The effort put into marketing and customer service far exceeds the effort in production and in research.• In many parts of the world, we have developed innovative policies on quality and customer service.• But there is wide variation among Internet providers in cost, features, software, reliability and customer service.• They understood statistical process control, total quality customer service, reengineering, and the economics and finance of film manufacturing.• On top of that, cable companies have developed a reputation over the years for less-than-stellar customer service.• Hall has said Kmart will focus on improving the look of its stores, customer service and the efficiency of its operations.
From Longman Business Dictionary
customercus·tom·er /ˈkʌstəmə-ər/ noun [countableC]
a person or organization that buys goods or services from a shop or company
We try to keep regular customers happy.
the customer complaints department
→ target customer → ultimate customer
Origin customer
(1400-1500) custom; from the custom of doing business in a particular place
cus·tom·er noun →n COLLOCATIONS1 →THESAURUS1
LDOCE Online
Chinese
Syllable
Corpus
TOEFL IELTS BNC: 879 COCA: 1098
customer

noun

ADJECTIVE | VERB + CUSTOMER | CUSTOMER + NOUN ADJECTIVE➤big, favoured/favored, favourite/favorite, good, important, key, large, major重要的／享受優惠的／喜歡的／良好的／重要的／關鍵的／大型的／主要的客戶◇They are one of our biggest customers.他們是我們最大的客戶之一。◇They organized an evening's entertainment for key customers.他們組織了娛樂晚會，招待關鍵客戶。➤long-standing, long-time, loyal, valued長期的客戶；忠實的客戶；尊貴的客戶▸➤regular常客▸➤current, existing, old現有的客戶；老客戶➤repeat (NAmE) 回頭客➤new新客戶▸➤potential, prospective, would-be潛在的／未來的／可能的客戶◇There are a large number of potential customers for the new product.這個新產品有一大批潛在客戶。➤paying付費客戶▸➤dissatisfied, unhappy不滿意的顧客➤angry, irate氣憤的／盛怒的顧客▸➤happy, satisfied滿意的顧客◇We like to think that we have satisfied customers.我們往往認為我們的客戶都很滿意。➤domestic國內客戶➤internal內部客戶▸➤external, outside國外／外來客戶▸➤foreign, international, overseas外國／國際／海外客戶▸➤personal, private個人／私人客戶▸➤business, commercial, corporate, industrial, retail生意／商業／公司／企業／零售客戶VERB + CUSTOMER➤have有客戶▸➤deal with, help, serve, service (NAmE) 接待客戶；為顧客服務▸➤attract, draw, entice, get, lure吸引／引來／誘惑／得到／招徠顧客◇It's a special offer to attract new customers.這是一種招徠新客戶的特別優惠。➤lose失去客戶◇We can't afford to lose any more customers.我們不能再失去客戶了。➤keep, retain留住客戶➤satisfy使客戶滿意CUSTOMER + NOUN➤care, relations, relationship, service, support客戶服務；客戶關係◇If you have a complaint, contact the customer care unit.若有意見請直接與客戶服務部聯繫。◇Part of good customer relations is knowing how to deal with complaints.懂得如何處理投訴是保持良好客戶關係的一個方面。➤account, order客戶賬戶／訂單▸➤agreement客戶協議◇The terms of the guarantee will be set out in the customer agreement.擔保條款將列入客戶協議書。➤demand客戶要求◇This cheaper model was produced in response to customer demand.這個比較便宜的型號就是根據顧客要求生產的。➤demands, needs, requirements, specifications客戶需求；客戶要求明細▸➤feedback, reaction顧客反饋／反應◇The questionnaire is to test customer reaction to the new store design.該問卷用於測試客戶對新店設計的反應。➤dissatisfaction, satisfaction顧客的不滿／滿意◇They carried out a customer satisfaction survey.他們進行了一次客戶滿意度調查。➤loyalty顧客的忠誠▸➤complaints, enquiries, questions, requests顧客的投訴／詢問／問題／要求➤hotline客戶熱線▸➤survey客戶調查▸➤data, information, profile, records客戶數據／信息／概況／記錄▸➤base, list客戶基礎／名單◇They are hoping that TV advertising will increase their customer base.他們希望電視廣告有助於擴大他們的客戶基礎。
TOEFL IELTS BNC: 879 COCA: 1098
customer

noun

customer ♦︎ client ♦︎ consumer ♦︎ buyer ♦︎ purchaser ♦︎ shopper ♦︎ patron ♦︎ punter ♦︎ regular ♦︎ end-userThese are all words for a person or organization that buys sth from a shop or business. 这些词均表示顾客、买家、客户。PATTERNS AND COLLOCATIONS 句型和搭配◆to have / deal with / get / lose a customer / client / buyer◆to attract customers / clients / consumers / buyers / shoppers / punters◆to encourage customers / clients / consumers / buyers / shoppers◆to entice / persuade customers / clients / consumers / buyers◆to tempt customers / buyers / shoppers◆customers / clients / consumers / buyers / purchasers / shoppers buy / spend sth■ customer [countable] a person or organization that buys sth from a shop or business or who uses a bank 顾客；主顾；客户◆He comes in twice a week and is one of our best customers.他每周来两次，是我们最好的顾客之一。◆Schools are among the biggest customers for this service.学校可说是这种服务最大的客户群。◆I'd like to speak to someone in the customer service department, please.我想找客户服务部的人，谢谢。  see also custom ⇨ business 2 ■ client ˈklaɪənt [countable] a person who uses the services or advice of a professional person or organization 委托人；当事人◆She's a well-known lawyer with many famous clients.她是一个知名律师，有许多著名的委托人。◆It is our job to act on behalf of the client.代表客户行事是我们的职责。  see also clientele ⇨ market 1 ■ consumer kənˈsjuːmə(r); NAmE kənˈsuːmər [countable] a person who buys goods or uses services 消费者；顾客；用户◆Health-conscious consumers want more information about the food they buy.注重健康的消费者想得到更多有关他们所购买的食物的信息。◆The big stores are, of course, responding to consumer demand.大商店当然会对顾客需求作出反应。◆We live in a consumer society (= one in which buying and selling is considered to be very important).我们生活在一个消费型社会。ⓘ Consumer is usually used to talk about the habits and behaviour of people who buy things in general, rather than about any person in particular. Consumer is often used like an adjective before words such as demand, boycott, boom, confidence, and spending. * consumer通常用来谈论一般大众消费的习惯和行为，不指具体的某个人。consumer常像形容词一样置于demand、boycott、boom、confidence和spending等词前。■ buyer [countable] a person who buys sth, especially sth expensive （尤指昂贵商品的）买主，买方◆Have you found a buyer for your house?你的房子找到买主了吗？ⓘ Buyer is most often used to talk about a person buying a house or car, or a large amount of goods for a company. * buyer主要用于指买房、买车，或为某家公司购买大量商品的人。   see also buy ⇨ buy ■ purchaser ˈpɜːtʃəsə(r); NAmE ˈpɜːrtʃəsər [countable] (formal, especially written) a person who buys sth, especially sth expensive （尤指昂贵商品的）买主，买方◆The purchaser reserves the right to change his or her mind.买方保留改变意愿、退出交易的权利。ⓘ Purchaser is most often used in formal written English to talk about a person buying a house or car, a business or shares in a business. * purchaser主要用在正式书面语中，指购买房产、汽车、公司或公司股票的人。   see also purchase ⇨ buy ■ shopper [countable] a person who buys goods from a shop 购物者；（商店的）顾客◆Crowds of shoppers had to be evacuated from the store after the bomb threat.收到炸弹威胁后，一群群顾客被迫从商店疏散。◆Competition between stores can result in big savings for shoppers.商店间的竞争可以使购物者省很多钱。ⓘ Shopper is most often used in the plural, after words relating to large numbers such as hundreds/thousands/crowds of or words relating to times when large numbers of people buy things in shops. * shopper常用复数形式，用在表示较大数量的词后，如hundreds/thousands/crowds of，或表示购物高峰期的词后◆Christmas / Saturday-morning shoppers圣诞节／周六早晨的购物者   see also shop ⇨ buy ■ patron ˈpeɪtrən [countable] (formal) a person who uses a particular shop, restaurant, theatre, etc. （商店、餐馆、剧院等的）老主顾，常客，顾客◆Patrons are requested not to smoke.请顾客不要吸烟。■ punter [countable] (BrE, informal) a person who buys or uses a particular product or service （产品或服务的）顾客，主顾，客户◆It's important to keep the punters happy.重要的是让客户满意。◆Your average punter won't notice the difference.普通顾客不会注意到那个差别。■ regular [countable] a customer who often goes to a particular shop, bar, restaurant, etc. （商店、酒吧、餐馆等的）常客，老主顾◆He's one of our regulars.他是我们的一位老主顾。■ ˌend-ˈuser [countable] a person who actually uses a product rather than one who makes or sells it, especially a person who uses a product connected with computers （尤指计算机产品的）最终用户，直接用户，终端用户◆Programs are tailored to meet the needs of end-users.这些程序是为满足最终用户的需求量身订做的。
TOEFL IELTS BNC: 879 COCA: 1098
customer
Shoppers and customers: adopter, browser, buyer...
General words for person or people: person, people, human...

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