cus·tom·er /ˈkʌstəmə $ -ər/ ●●● S1 W1 noun [countableC] 1 BBTBUYsomeone who buys goods or services from a shop, company etc 顾客,客户 We aim to offer good value and service to all our customers. 我们力求为所有的客户提供物有所值的商品和服务。
We’ve had several letters from satisfied customers. 我们收到了几封顾客表示满意的来信。
customer service/care Many of the banks offer a poor level of customer service. 这些银行中有许多家服务质量很差。
He’s one of our regular customers. 他是我们的一个老主顾。
best/biggest/largest customer (=the person or company who uses a shop or company the most) 最好/最大的客户
2. awkward/tricky/tough etc customer HELPsomeone who is difficult to deal with because they behave in a deliberately unhelpful way 难对付的家伙 → cool customer at cool1(3)awkward/tricky/tough etc customer• He looks a tough customer to deal with.• A tough customer, a man to be reckoned with.• But the tough treatment was only for tough customers.• He's overcome some genuinely tough customers, but Gimenez was abject.• But he'd take on some one like Glenda Grower, who's a much tougher customer.• The next, you're making speeches to the wind. Tricky customers, ordinary people. n COLLOCATIONSADJECTIVES/NOUN + customer a regular customerMy business quickly built up a base of regular customers.
a good customer (=who buys a lot from you, or uses your service a lot)Good products attract good customers.
a major/big/large customer (=who is important and buys a lot)America is a big customer for Japanese goods.
a loyal customer (=who has been a customer for a long time)Some of our loyal customers have been coming here since the store opened.
a satisfied customer (=who is pleased with your goods or service)Satisfied customers will return again and again.
a potential/prospective customer (=who might become a customer in the future)It’s very important to establish contact with potential customers.
a business customer (=customers that are businesses)the bank’s major business customers
existing customers (=that you already have)We want to improve our service for both new and existing customers.
verbsdeal with a customer (=do business with or talk to a customer)He has a lot of experience in dealing with customers.
serve a customerEvery day the shop serves around 800 customers.
attract customers (=get more customers)The Internet is a great way to attract new customers.
keep/retain customersKeeping prices low helps to retain customers.
lose a customerThe company has lost some big customers in the last two years.
customer + NOUNcustomer service/care (=serving and looking after customers)Our aim is always to raise the level of customer service.
customer relationsStaff are given training in customer relations.
customer satisfaction (=how pleased customers are)The firm carried out a survey of customer satisfaction.
customer demand (=the amount of something customers want to buy or use)It’s important to respond quickly to changing customer demand.
customer complaintsMy job is to handle customer complaints and enquiries.
THESAURUScustomer someone who buys goods or services from a shop or company 顾客,客户Customers were waiting for the shop to open. 顾客在等待商店开门。
The bank is one of our biggest customers. 这家银行是我们的最大客户之一。
client someone who pays for a service from a professional person or company 〔专业人士或公司的〕客户He has a meeting with one of his clients. 他要会见一位客户。
The company buys and sells shares on behalf of their clients 这家公司代理客户买卖股票。
shopper someone who goes to the shops looking for things to buy 购物者The streets were full of Christmas shoppers. 街上全是为圣诞节购物的人。
guest someone who pays to stay in a hotel 〔酒店的〕宾客,旅客Guests must leave their rooms by 10 am. 客人必须在上午10点之前离房。
patron /ˈpeɪtrən/ formal a customer of a particular shop, restaurant, or hotel – usually written on signs 〔某个商店、餐馆或宾馆的〕顾客〔通常写在标志牌上〕The notice said ‘Parking for Patrons Only’. 告示上写着“顾客专用车位”。
consumer anyone who buys goods or uses services – used when considering these people as a group who have particular rights, needs, or behaviour 消费者Consumers are demanding more environmentally-friendly products. 消费者需要更多环保的产品。
the rights of the consumer 消费者权利
nThe law is designed to protect consumers who buy goods on the Internet.
market the number of people who want to buy a product, or the type of people who want to buy it 市场〔指想要购买某一产品的人数或人群类型〕The market for organic food is growing all the time. 有机食品的市场越来越大。
a magazine aimed at the youth market 针对年轻人市场的杂志
clientele /ˌkliːənˈtel $ ˌklaɪənˈtel, ˌkliː-/ formal the type of customers that a particular shop, restaurant etc gets 〔某种类型的〕顾客The hotel has a very upmarket clientele. 这家酒店拥有非常高端的客户。
They have a wealthy international clientele. 他们拥有一批来自世界各地的有钱客户。